Detail Driven Client Care
Building Maintenance Customer Service
Commercial Services That Care About People:
M&V Pro Services Client care:
There are many businesses that offer commercial cleaning and building maintenance - but there’s only one reason why M&V Pro Services is the most frequently chosen name in building maintenance: Details. We pride ourselves in a culture of detail oriented service, this means all our employees are trained to help you accomplish your goals and take care of details that you may have overlooked. Often we find that the main reason most companies are unhappy with their service provider is because of their lack of detail oriented cleaning. Find out in this article how we put the details at the forefront, to ensure your optimum experience.
Always Detail Oriented
The M&V Pro Services Standard
What to look for from your Commercial Cleaning Company:
Cleaning, Painting, Maintaining above all
There’s nothing more important to building maintenance than preventative maintenance. M&V Pro Services wants your building to be in the optimal conditions for years to come - that’s why we train our staff to help you maintain your building beyond just cleaning. Our entire team is dedicated to focusing on the details that stand out for each task that needs accomplishing. We value quality over speed - and believe in reinforcing detail oriented efficiency, while focusing on a culture of service rather than simple fixes. Here are some of the ways we train our employees to help you get the most out of your commercial cleaning or commercial maintenance experience.
All Our Staff: Is trained for courtesy and efficiency, but beyond that we value a culture of detail oriented thinkers. Our goal is to provide you with a #1 rated experience, so when you walk through your building: you feel proud and healthy.
Our Team Leaders: are trained to keep you on track, we look for individuals who have set themselves apart in the realm of efficiency and focus. These are the individuals who maintain quality and keep everyone informed to any additional training or service requirements on site.
Our Division Leaders: are here to make sure our entire team is up to standard - and provide you with the customer service that you deserve. Our division leaders serve as our Go-To Contacts for on site or additional services, they perform final walk throughs, provide any necessary change orders, and keep you organized and up to date on any recommendations that we see you need.
Our Company Leadership: is the same family that set our standards 25 years ago. Dedicated to the health and well being of all commercial businesses in the area, leading the charge in customer service and high quality building maintenance because we put our heart and history to work. Our owners play a intimate roll with training, quality control, and keep our focus locked on our three pillars of detail orientation, quality, and safety.
This focus from our team helps us deliver to you the #1 Building Maintenance Solution: Teamwork. Our team of dedicated detail driven staff helps us isolate the areas of service that will make the most difference to you. We look for key aspects of traffic, visibility, ware and tear or general damage to make known any potential issues in your building. We keep all the details visible so you can understand your building, and let us know how we can better serve you.
Frequently Asked Questions:
Aren’t most commercial cleaning services the same? Not at all! There are a number of differences that define a commercial cleaning service. Starting with their offering of services: most business offer general staff Janitorial Services. M&V Pro Services offers Janitorial Services as one aspect of our capacity, we can also perform any number of services below:
Specialty Cleaning: Including Floor Cleaning, Restroom Sanitation, Window Cleaning, and Pressure Washing.
Painting Services: Including any commercial interior, exterior, parking lot striping, and basic touch up services.
Disinfecting Services: Including general sanitation of all surfaces or even Electrostatic Ionization Disinfection.
Additional Services: Such as Post Construction Cleaning, Gymnasium Cleaning, and even Day Porter/Stocking Services.
Do you offer references? Yes! For all our free estimates, we provide you with a list of our top commercial clients in Industrial, General Commercial, and Construction Cleaning to ensure that you have a wide range of references and service orientations to check us against. We want you to feel confident in your service.
What are the most commonly overlooked areas? Great Question! We service a number of facilities within many different industries. There are unique requirements to each building and trade to ensure all safety practices are followed, but here is a list of all the general issues that most commercial cleaning clients find:
High Altitude Dusting: So many clients and commercial buildings suffer from the saturation of dust and particles in the air. Frequently we find that fans, rafters, and high up air vents are commonly forgotten or overlooked. These high up surfaces contribute far more to the spreading of allergens as their height can allow additional spreading of germs by covering more surface area.
Tile and Grout Cleaning: The most soiled areas of your business might slip between the cracks - Literally! We often find that Tile and Grout Cleaning is overlooked because of the need for heavy foot traffic. We believe in high quality cleaning, and make ourselves available after hours to keep everyone safe!
Building Washing: We know that your curb appeal means a lot, especially when it comes to bringing in new clients or awareness. That’s why we take special care to ensure our Pressure and Power washing stays #1. Clients often ignore the growing residue and staining occurring on their building, so we make it a point to keep an eye on this for you - to provide you with a high quality pressure washing when you most need it.
Can you provide mechanical services or remodeling? We don’t provide these services in-house, but we have dedicated Project Managers, who can help you with a pricing estimate and in depth project management to make sure your pricing and your quality always remain high. Backed by our 25 years of building maintenance and our reliable insurance: we make sure you can have all your services in one great place.
Ready To Sign Up?
We’re ready to serve! Call us to schedule your appointment, or click below to schedule your appointment online.